FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How do I know my product can be packed by your machines?

Dear client, you can contact us by sending the product picture, packaging size for further evaluation.

What’s the content of evaluation?

You will get our professional advice,all the relevant drawing and the videos.And on the drawing basis we will recommend the suitable machine for your choice.

How long does the engineer to spend in the installation and debugging?

Our machines are holistic machine, which will be finishing debugging before leaving the factory , machine will be running soon with simple installation after arriving in the customer factory .

What’s the molds changeover time?

Whole set mold can be replaced within30-45 minutes by 1-2 skilled workers.
Single mold can be replaced with 15-20 minute by a skilled workers

What’s the average lead time?

Generally the machine manufacturing take 30 days, adding mold making and debugging time, the delivery time is 60 days.

What kinds of payment methods do you accept?

You can make the payment to our bank account,30% deposit in advance, 70% balance before shipment.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

How can I get to your factory?

Welcome to visit our factory! We can pick you up at the Longwan Airport or RuiAn Station.


+86 13600682556